Development / Sales & marketing

Las Balsas

My first individual project takes me back to the roots of why I originally decided to become a hotelier: small luxury properties, fine architecture and great interior design, all combined with impeccable service to provide a complete and faultless guest experience.

The project

My remit here was to position this remote luxury hotel property in Patagonia as an internationally recognised A-list boutique property in South America, a little known destination at the time.

The first real boutique hotel in South America.

Distinguishing characteristics

I have fond memories of this, my first individual project: of getting the international recognition of Relais & Chateaux and creating the first real boutique hotel in South America at the time. The lake-side setting offered memorable activities such as water-skiing behind a 1960 Riva yacht or paddling a handmade wooden Canadian canoe, while local ingredients contributed to exceptional culinary experiences.

The guest experience

Whatever the season or activity – reading a book overlooking the lake, climbing the mountains for a picnic, skiing downhill to visit a wine cellar well stocked with an excellent selection of Argentine wines… – the beautiful Patagonian setting invokes a feeling well-being being from dawn to dusk as guests take the days at their own pace.

My first individual project takes me back to why I originally became a hotelier.